FREQUENTLY ASKED QUESTIONS

Publisher Services FAQs

How is Ingram Publisher Services different than making my titles available through Ingram wholesale, Lightning Source or IngramSpark?

Ingram Publisher Services is unique because it’s an exclusive relationship. Ingram Publisher Services acts as your official vendor, handling inventory management and relationships with resellers across the industry, including A/R management. While the program is customizable to meet your publishing needs, many publishers use Ingram Publisher Services as their official sales force.

What is the difference between Full Service Distribution and Logistics Distribution?

Full Service Distribution provides comprehensive back-end support that includes warehousing, order fulfillment, billing and collection, customer service and the option of sales support. Publishers who want to maintain control of their sales, marketing and accounting can partner with Ingram Publisher Services for logistics services including warehousing, print on demand, and optional e-book distribution.

What are your fees for distribution and sales services?

Fees vary based on each publisher’s unique needs. Full Service Distribution fees are charged as a percent of net revenue (net of discount and returns.) Logistics service fees are determined by activity, either per item or per service, and are outlined in a schedule of fees. To get a quote, contact us.

I already have distribution. Can I just get sales representation?

Sales representation is only available as part of our full service distribution program.

I just wrote my first book. Can I get it distributed through Ingram Publisher Services?

For your first book, we recommend adding your title to IngramSpark, Ingram’s indie-publishing platform. With IngramSpark you can make your book available in print and electronic formats to more than 39,000 retailers, e-retailers and libraries around the globe. To learn more, and get started, visit www.ingramspark.com.

Do you offer digital distribution?

Yes, digital distribution is available through Ingram’s CoreSource, the industry’s leading digital asset management and distribution platform. With CoreSource, your e-books can be made available to more than 100 e-retailers and libraries across the globe, including Amazon, Apple, and Kobo. These services are available as a stand-alone option, or can be integrated with our print distribution programs. Learn more about Ingram’s digital distribution options.

Do you offer offset printing?

Ingram Publisher Services works with Ingram’s Lightning Source printing facilities to evaluate offset printing needs and find the best solution.

What accounts do you distribute to?

With Ingram Publisher Services your titles are available to the widest possible distribution network in the industry. Accounts include national retailers like Amazon, Barnes & Noble, and Chapters/Indigo; mass market retailers; independent bookstores; wholesalers; libraries; and gift accounts. If an outlet sells books, we’ll sell to them!

How many publisher clients do you currently represent?

We currently represent more than 100 publisher clients, across our Full Service and Logistics programs. A full list of our publisher clients can be viewed here.

Where are your warehouses located?

The primary warehouse for Ingram Publisher Services clients is located in Chambersburg, PA. Your titles are also available through seven additional facilities around the globe, located in: LaVergne, TN; Allentown, PA; Fort Wayne, IN; Roseburg, OR; Fresno, CA; Melbourne, Australia; and Milton Keynes, UK.

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